Pierry will configure Community Cloud so that it can skyrocket your service and satisfaction levels. We’ll help you create a community portal, where your customers can interact and access support materials, which is essential to the health and well being of your customer experience.
The Pierry team can help you build out a web and portal experience that helps your service team manage customers across your organization through:
- Back-end data integration services
- Integration with the Sales and Service Cloud environments
- Front-end creative and development services
- Mobile responsive portal experience implementation
- Secure login, logout, registration, and data/file upload workflow creation
Pierry will empower your team to create an interactive community with access to articles and resources, and provide your customers with a self-service option and the ability to ask and answer questions. This will enable your customers to help themselves and help each other, creating another layer of support while easing your support team’s burden of answering common questions.